FREQUENTLY ASKED QUESTIONS
At Stepdress.com, we want you to love your purchase. If for any reason you're not satisfied, you can return items within 30 days of delivery for a refund or store credit. Please ensure the items are unworn, with tags attached, and in their original packaging.
Tracking your order is simple! Once your order is dispatched, you'll receive an email with a tracking number and a link to track your shipment's journey.
Yes, we do! We offer international shipping to many countries. During checkout, you can select your preferred shipping option.
We accept various payment methods, including PayPal and major credit/debit cards processed through Stripe, ensuring a secure and hassle-free checkout experience.
We aim to process orders promptly. However, if you need to make changes, please contact us within 24 hours of placing your order. We'll do our best to accommodate your request.