Warehouse Address

444 Alaska Avenue, Suite #BNC048,
Torrance, CA, 90503 USA

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your return policy?

At Stepdress.com, we want you to love your purchase. If for any reason you're not satisfied, you can return items within 30 days of delivery for a refund or store credit. Please ensure the items are unworn, with tags attached, and in their original packaging.

How do I track my order?

Tracking your order is simple! Once your order is dispatched, you'll receive an email with a tracking number and a link to track your shipment's journey.

Do you ship internationally?

Yes, we do! We offer international shipping to many countries. During checkout, you can select your preferred shipping option.

What payment methods do you accept?

We accept various payment methods, including PayPal and major credit/debit cards processed through Stripe, ensuring a secure and hassle-free checkout experience.

Can I cancel or modify my order after it's been placed?

We aim to process orders promptly. However, if you need to make changes, please contact us within 24 hours of placing your order. We'll do our best to accommodate your request.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS